How to Create Custom Chat Bots

Custom Chat Bots work around the clock and are capable of automatically qualifying sales leads, booking sales meetings, and...

Live Chat Sales Principles: Tactics, Techniques, and Rules

What are the secrets that good salespeople know? The tricks of the sales trade, and the techniques learned through years of...

How to Use Live Chat and Chat Bots to Enhance Your Marketing

In today’s always-on age where customers can engage with businesses 24/7, competition can be fierce.  Customers expect...

8 Ways Live Chat Can Benefit Customer Service Teams

Live chat has emerged as the preferred method of communication for many customers.  Forbes found that 92% of customers feel...

Live Chat Vs. Chat Bots: Strengths, Weaknesses, and How to Use Them Together

Digital marketing strategists, sales development teams, and customer service agents have all learned that having real-time...

5 Ways Companies Can Use Live Chat To Increase Sales

A live chat widget is a great way to communicate with website visitors. It offers a natural and convenient way to connect...

How to Add a Live Chat Plugin or App to Your Site

On a typical day, what does most of your communication with friends and colleagues look like? For most of us, the answer to...

Proactive Chat: What is it, and When Should You Use it?

Proactive chat is the practice of inviting or enticing a visitor on your website to start chatting with you. This is an...

Five Great Ways To Use Live Chat Software

Have you considered using live chat software for value-added benefits that reach beyond just chatting in real time with your...