How Chat Bots Can Reduce Customer Service Costs
For customer service managers looking to reduce costs, signing up for an on-site chat bot platform like Formilla can be a great move. Chat bots can reduce customer service costs in a number of ways, including providing round-the-clock coverage, answering routine questions without human staff, and freeing up your live agents to devote more time … Continue reading How Chat Bots Can Reduce Customer Service Costs
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